FAQ's

Can I attend if I don’t have children with me?

Unfortunately not; if you are not with a child or part of a family, this event isn’t for you. Entry is restricted to adults accompanied by at least one child. Any Adult of 18 years+ must accompany a child as per our Terms & Conditions.

 

How much are tickets?

‘On the Door’ tickets cost from £20* per session. Advance bookings are available on our website from £9.99 (plus booking fee) for one session.

*Subject to availability

 

What’s included in the ticket price?

Tickets allow access to the venue and include all fun activities and attractions (unless otherwise stated on the Fun & Activities page).

 

Will we be able to Meet & Greet Special Guests?

Meet & Greets with special guests will be subject to time restrictions. There is no charge to meet a guest (unless otherwise stated).

 

Do I need a ticket for my baby/toddler?

Children under 2 are free to attend, but require a free ticket to enter. If your child is 2 or over, you must purchase a paid ticket.

 

Do adults need to buy a ticket, even if I’m not going to use the activities?

Everyone attending requires a ticket. Most of the activities can be enjoyed by adults and children including ice skating, fair rides, gaming as well as amazing live music and dance acts!

 

Do I have to pay an additional booking fee for my ticket?

Yes there is a small additional booking fee per ticket, please check the ticketing page for the exact cost.

 

I’ve bought a ticket but now I can’t make it. Can I have a refund?

Tickets are non-refundable and non-transferable.

 

Are there any age restrictions at the show?

The age range for the show is 2-12. The show will not feature any games suitable for over 18 year olds. Parents are advised to guide their family to the areas that are the most appropriate for their family’s age ranges and needs. Around 95 per cent of the shows features are suitable for all age ranges.

Please note, those with very young children should be mindful of the fact some of the theatres will be very loud. We will also cater for younger children by offering soft play, messy play and smaller bouncy castles.

 

What time should I arrive?

Please arrive 30 minutes before your session starts to allow smooth efficient entry.

 

Is there somewhere to get food?

There will be food outlets for the full duration of the show that will provide hot and cold drinks, as well as hot and cold food. We will be offering a super meal deal offer for kids priced at £3.99 which may be purchased from onsite catering facilities at the event.

 

Will there be changing facilities for babies and toddlers?

Yes, there will be changing facilities available for babies and toddlers.

 

Will there be WIFI available?

Yes there is public WIFI at the event.

 

Can I take photographs and videos at the event?

Personal photography is permitted but all professional photographers must hold a valid press pass issued by the event organiser. Entry without a child is strictly limited to press only.

 

How do I get a press pass?

A limited number of press passes will be made available. Please contact info@kidztopia.co.uk for further information. We operate a strict press pass policy which must be adhered to at all time.

 

Ticketing Information

Come and join our unforgettable event that will be full of exciting entertainment, fun and endless activities; for all kids from 2-12 years old and fun hungry adults. Families won’t find better value for money anywhere in the U.K. under one roof. Kidztopia is not like any event and you will be counting down the days till the next event.

Aimed at children aged 2-12 but will have Soft Play and Messy Play areas for younger children.

 

Grab your tickets now!

Don’t miss your opportunity to be at the UK’s Best Value Kids Event in the U.K.

Kidztopia tickets are on sale now and are priced at £9.99* for a four hour session for a limited time only as tickets are limited and will run out.

 

Kidztopia urges visitors to book as soon as possible in order to avoid disappointment. ‘On The Door’ tickets will cost £20 each (subject to availability).

Each ticket includes access to Kidztopia for four hours. Morning sessions from 9.30 am, afternoon sessions from 2.30 pm. Follow us on Facebook.com/Kidztopiauk | Instagram @Kidztopiauk

* All ticket prices are plus a service fee and transaction fee and are available for a limited time. All tickets are subject to availability. * For full terms and conditions, please click here.

 

Kidztopia Visitor Terms & Conditions

By ordering tickets you confirm that you have read and accept the Terms and Conditions in their entirety.